Neha’s Journey of Excellence in Healthcare

Odd-Even Timeline
Foundation & Early Roles
  • Completed B. Pharma
  • Pursued Post Graduate Diploma in Hospital Management
  • Began professional journey in Hospital Administration
  • Early roles at institutions like SAL Hospitals
Stepping Up in Healthcare Management
  • Joined Sterling Hospitals and Shalby Hospitals
  • Developed skills in Hospital operations and Quality processes
  • Completed PG Diploma in Quality Improvement & Accreditation & MBA (Hospital Administration)
Project Leadership & Strategic Growth
  • Led projects at Sankara Eyecare Institutions
  • Involved in planning large-scale hospitals and medical colleges
Academic Excellence & Thought Leadership
  • Played key leadership role at GCS Medical College, Hospital & Research Centre
  • Completed MDP from IIM Bangalore
  • Published healthcare articles & blogs on current healthcare trends
  • Regular speaker/panelist at National Healthcare conferences
  • Began involvement with NABH & QAI training programs as Assessor and Faculty
Pandemic Impact & National Recognition
  • Led crucial operations during COVID-19 pandemic
  • Recognized as:
    • Hospital Administrator of the Year
    • Times Power Woman
    • Backline Medico Hero
    • Mother Teresa Sadbhavna Award
    • Women Leadership Award
    • Most Prominent Healthcare Management Leader of the Year 2022
Leading with Vision at Adani Healthcare
  • Leading Strategic initiatives, Corporate governance, and Operational excellence at Adani Healthcare
  • Mentoring Healthcare startups
  • Published healthcare articles & blogs on current healthcare trends
  • Serving as NABH Assessor, Board member – Technical Committee (QAI), and Advisor
  • Currently pursuing PhD in Hospital Administration
  • Recognized as Temos International Approved consultant for International Hospital Accreditation standards with a focus on Medical Tourism
Key Themes Throughout Her Journey
  • Led crucial operations during COVID-19 pandemic
  • Visionary Leadership & Operational Excellence
  • Academic Rigor & Continuous Learning
  • Recognized Excellence & Industry Impact
  • Knowledge Sharing & Mentorship
  • Driving Innovation in Healthcare
  • Her journey in the healthcare sector is marked by a commitment to visionary leadership and a relentless drive for sustainable growth, making a significant impact wherever she goes. Currently, at Adani Healthcare, Neha leads strategic initiatives, corporate governance for group hospitals and drives operational excellence.
  • Throughout her journey, she has successfully spearheaded large-scale hospital projects and medical college planning, demonstrating her ability to turn ambitious visions into reality.
  • A distinguished career spanning over 23 years, marked by a steadfast commitment to elevating healthcare standards and achieving operational supremacy. This journey began with foundational roles progressing through reputable institutions like SAL Hospital, Sterling Hospitals, Shalby Hospitals, Sankara Eyecare Institutions, GCS Medical College, Hospital & research Centre and culminating in significant leadership at Adani Healthcare.
  • Parallel to hands-on experience, a robust academic pursuit including a B. Pharma, Post Graduate Diploma in Hospital Management and PG Diploma in Quality Improvement & Accreditation, MBA (Hospital Administration) and MDP from IIM, Bangalore, underscores a dedication to continuous learning and expertise development, currently pursuing a PhD to further academic depth.
  • This path is illuminated by numerous prestigious accolades, including the Mother Teresa Sadbhavna Award, Women Leadership Award, Hospital Administrator of the Year, and recognition as a Times Power Woman and a Backline Medico Hero for contributions during the COVID-19 pandemic. Further acknowledged as the Most Prominent Healthcare Management Leader of the Year 2022, these honors reflect significant impact and recognized leadership within the sector.
  • Beyond operational roles, contributions extend to significant thought leadership, evidenced by being featured as a “Top Influential & Inspiring Woman Leader in Healthcare” and publishing articles on current healthcare trends.
  • Active participation as a speaker and panelist at national healthcare conferences and conducting training programs under esteemed banners like NABH and QAI showcase a commitment to sharing knowledge and shaping future healthcare professionals.
  • Serving in influential advisory capacities, including roles as a NABH Assessor, Board member, and mentor for healthcare startups, further highlights a dedication to driving systemic improvement and fostering innovation across the healthcare ecosystem.
  • This collective experience forms a compelling narrative of a leader consistently striving for and achieving excellence, significantly contributing to the advancement of healthcare delivery and management.

Work Experience

Head – Operations & Strategy

Adani Healthcare, Adani Group

2023 - Present

Senior General Manager - Operations & HR

GCS Medical College, Hospital & Research Centre, Ahmedabad

2011 - 2023

Sr. Hospital Administrator

Sankara Eyecare Institutions, Anand

2010 - 2011

Sr. Manager - Clinical Applications & Quality

Shalby Hospitals, Ahmedabad

2007 - 2010

Clinical Administrator

Sterling Hospitals, Ahmedabad

2006 - 2007

SAL Hospitals

Ahmedabad

2002 - 2005

Education Background

Ph D in Healthcare Management (running) – Indian Institute of Public Health, Gandhinagar (IIPHG)

MDP - Healthcare Growth & Sustainability (IIM Bangalore)

MBA – Healthcare Management

Post Graduate Diploma in Hospital Management

Post Graduate Diploma in Quality Improvement & Accreditation

B. Pharma

Area of expertise

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Strategy & Growth

To Develop long-term strategies for hospital growth and sustainability.Read More

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Hospital Operations & Management

Improving operational efficiencies and patient care standards.Read More

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Hospital & Medical College Planning

Crafting blueprints for the future of healthcare education.Read More

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Corporate Governance

Ensuring compliance and ethical operations across hospital departments.Read More

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Quality Assurance & Accreditation

Spearheading assessments and quality initiatives to ensure top-tier healthcare services.Read More

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Healthcare Leadership

Leading teams and driving innovation in healthcare institutions. Read More

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Academic Collaboration & Coaching

Guiding emerging entrepreneurs in the healthcare start-up space.Read More

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Project Management

Overseeing large-scale projects with a focus on healthcare improvements and new launches.Read More

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Strategic HR, Branding & Business Development

Guiding emerging entrepreneurs in the healthcare start-up space.Read More

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Mentoring Healthcare Start-up Enthusiasts

Guiding emerging entrepreneurs in the healthcare start-up space. Read More

Testimonials

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Testimonials

Dr. Girdhar Gyani, New Delhi

Dr. Girdhar Gyani

I have known NEHA LAL for more than 10-years. She is very passionate about her work, which adds value. She is very hard working and sincere. While she is very knowledgeable about subject of HR, she is also trainer par excellence

Dr. Harish Pillai, Philippines
Chief Executive Officer / Metro Pacific Health ( MPH )

Dr. Harish Pillai

Neha Lal is a well respected quality and HR professional who is a sectoral domain expert and has granular knowledge on all aspects of Quality and HR systems ; she is a good speaker , teacher , administrator , quality assessor and an experienced HR professional . Wish her the very best in all future endeavours

Sam Sameer Mehta
Polymath Curious Futurist ; Board Custodian and Speaker on Investing, Health and Future Trends.

Sam Sameer Mehta

Cheerful, Optimistic and Competent - Neha has played a key role in bringing healthcare professional together in the multiple avatars of healthcare associations I have had the privilege of sharing purpose alongside. She gets things done in a space where ownership is the focus of a few. Strongly Recommended.

Prashant Sharma
Chief Technical Officer / Zydus Group

Prashant Sharma

I have known Neha as a sharp professional who is committed to gaining knowledge in her field, and is an achiever. She likes to apply herself to the job fully.

Subba Rao Cherukuri
Mentor & Astro Psychologist

Subba Rao Cherukuri

Neha lives and breathes professionallism. She understands team mates, values them & motivates them.

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